1. Acceptance of Terms

By registering on Mogtahid or using any of its services, you acknowledge that:

• You have read and understood all these Terms of Service
• You agree to comply with them unconditionally
• You are at least 18 years old, or using the platform with parental consent
• You have the legal capacity to enter into this agreement

2. Definitions

3. Services Provided

Mogtahid offers a variety of educational services:

4. User Accounts

4.1 Registration

• You must provide accurate and truthful information when registering
• Identity verification may be required for certain services
• Each user is responsible for maintaining account confidentiality

4.2 Account Security

• Use a strong and unique password
• Never share your login credentials with anyone
• Immediately report any unauthorized use
• Enable two-factor authentication when available

4.3 Account Termination

You may delete your account at any time. The platform reserves the right to terminate or suspend your account for:

• Violation of terms of service
• Abusive or fraudulent behavior
• Repeated non-payment
• Providing false information

5. Acceptable Use

6. Payments and Billing

6.1 Pricing

• All prices are displayed in Saudi Riyals and include VAT
• Prices may change without prior notice for new services
• Pre-agreed prices do not change for existing orders

6.2 Payment Methods

• Credit cards (Visa, Mastercard, mada)
• Apple Pay
• E-wallet balance
• Points payment (for eligible services)

6.3 Invoices

An electronic invoice is issued for each purchase and can be accessed from your account at any time.

7. Refunds and Cancellations

Refund Policy Summary:

• Small Services: Full refund within 24 hours if question not answered
• Large Services: Partial refund based on execution stage
• Subscriptions: Pro-rated refund for unused period
• Books & Courses: Refund within 7 days if content not accessed

8. Intellectual Property

8.1 Platform Content

All content on the platform (text, images, videos, designs, logos, software) is owned by or licensed to Mogtahid and protected by intellectual property laws.

8.2 User Content

• You retain ownership of content you upload to the platform
• By posting content, you grant the platform a non-exclusive license to use it
• You are responsible for ensuring your content does not infringe others' rights

8.3 Answers and Solutions

• Answers provided to you are for personal use only
• Redistribution or selling of provided solutions is prohibited
• The platform may use answers (anonymized) to improve service

9. Disclaimer

• We do not guarantee the service will be error-free or uninterrupted
• We are not liable for any damage resulting from service misuse
• Answers provided are for guidance and not professional advice
• We do not guarantee specific grades or academic results

10. Limitation of Liability

To the maximum extent permitted by law:

• Our liability will not exceed the amount paid for the relevant service
• We are not liable for indirect or consequential damages
• We are not liable for any data loss due to factors beyond our control

11. Modifications to Terms

We reserve the right to modify these terms at any time. When making material changes:

• We will notify you via email or in-app notification
• Changes will take effect 30 days after announcement
• Continued use of the platform means you accept the changes
• If you disagree, you may terminate your account before changes take effect

12. Governing Law and Dispute Resolution

• These terms are governed by the laws of the Kingdom of Saudi Arabia
• Any dispute shall first be referred to amicable settlement
• In case of failure, disputes shall be referred to competent courts in the Kingdom

13. Contact Us

For any inquiries about these terms: