Complete Tasks Guide
Submit your task (assignment) and get a complete solution from a specialized tutor
What Are Tasks?
Tasks is a system that allows you to request help with your complete assignments and projects that require time and effort:
- Graduation projects and research
- Reports and presentations
- Programming and technical projects
- Complete coursework assignments
- Data analysis and statistics
When to Use Tasks vs Questions?
| Questions (Small Services) | Tasks | |
|---|---|---|
| Type | Single specific question | Complete task with requirements |
| Time | Minutes to hours | Days to weeks |
| Cost | Points from plan | Direct payment in SAR |
| Revisions | Not available | Available per agreement |
How to Submit Your Task?
Write Task Details
- Title: Brief description (e.g., "Graduation Project - Library Management System")
- Description: Explain requirements in detail
- Deadline: When you need delivery
- Budget: Approximate amount you expect
Attach Files
Attach any clarifying files: requirements, samples, images, or documents.
Publish Request
After publishing, specialized tutors will start sending their proposals.
Tips for a Clear Request:
- Be specific about requirements (page count, language, format)
- Mention any special conditions (specific style, particular references)
- Set a realistic deadline - urgent tasks may cost more
Choosing a Tutor
After publishing your request, you'll receive proposals from specialized tutors. Each proposal contains:
- Price: Amount requested
- Duration: Expected delivery time
- Methodology: How they'll execute the task
- Tutor Profile: Their ratings and past achievements
How to Choose?
- Review Ratings: Read comments from previous students
- Compare Proposals: Lowest price isn't always best
- Communicate Before Accepting: Ask any questions you need
Payment and Financial Protection
When you accept a proposal, you pay the amount but:
Amount is held in the platform (doesn't go to tutor directly)
Tutor works on the task
You receive and review the work
After your acceptance, amount is released to tutor
This means you won't lose your money if work isn't completed or there's a problem.
Requesting Revisions
After receiving work, if it needs improvements, you can request revisions.
Free Revisions (Within Scope)
These revisions are free and don't require additional payment:
- Fixing errors in the work
- Adjustments to what's within original requirements
- Minor improvements that don't change work scope
Out-of-Scope Revisions
If you request something not in original requirements:
- Tutor may request additional amount
- You decide: agree or refuse
- Nothing is forced without your consent
How to Request a Revision?
- From task page, click "Request Revision"
- Explain in detail what you want changed
- Attach notes or clarifying images if available
- Tutor works on revision and sends updated version
Changing Budget or Deadline
Sometimes you need to change budget or deadline after work starts.
Types of Changes
Deadline Extension (Free)
If you need more time, you can extend the deadline at no cost.
Budget Increase
If you want to add new requirements or agree to tutor's budget increase request:
- Processing fee: 3% of additional amount (if you requested)
- Processing fee: 5% of additional amount (if tutor requested)
Who Can Request Budget Change?
- You: If you want to add new requirements
- Tutor: If they discover task is larger than expected
Am I Forced to Agree?
No. Any budget increase request needs your explicit approval. You can:
- Agree and pay the difference
- Refuse and continue with original agreement
- Negotiate a different amount
Refund Policy
When Can You Get a Refund?
Before Work Starts
If you cancel before tutor starts work: Full 100% refund
After Work Starts
If a problem occurs after starting, open a dispute. Decision depends on case:
- Quality issue: Refund up to 50%
- Deadline missed: Refund up to 30%
- Scope disagreement: Refund up to 70%
Tutor Accepts Dispute
If you open dispute and tutor accepts it: Immediate full refund
How Is Refund Processed?
- Amount returns to your platform wallet
- Or returns to original payment method (may take 1-5 business days)
Safety Period
After accepting work, you have a safety period (30-100 days depending on task type) during which you can open a dispute if you discover a problem.
Your Options After Receiving Work
Task Statuses
- Open: Receiving proposals from tutors
- Assigned: Accepted a proposal, awaiting payment
- In Progress: Tutor is working on task
- Submitted: Tutor sent the solution
- Revision Requested: You requested revisions
- Completed: You accepted work and task closed
- Disputed: There's a conflict under review
- Cancelled: Task was cancelled
Frequently Asked Questions
How long to find a tutor?
Usually proposals arrive within hours. Specialized tasks may need a day or two.
Can I communicate with tutor before accepting?
Yes, you can send messages to tutor to ask questions before accepting proposal.
What if tutor misses deadline?
You can open "deadline missed" dispute. Admin reviews and may grant refund.
How many revisions are allowed?
Revisions within original scope are free. Major out-of-scope changes may need new agreement.
Can I cancel after paying?
Before work starts: yes, full refund. After starting: through disputes system.
Can I see tutor's previous work?
Yes, tutor profile contains their ratings and comments from previous students.
