Platform Fees and Your Guarantees as a Trainer
Know exactly how much you'll earn from your courses and training requests
Platform Fees
Platform fee per transaction
What Does the 10% Cover?
- Content Hosting: Storage for videos and files
- Session System: Jitsi Meet for live sessions
- Payment Protection: Ensuring money reaches you
- Technical Support: 24/7 assistance
- Marketing: Bringing students to the platform
- Certificates: Certificate issuance system for students
Fees by Service Type
| Service Type | Fee Rate | Notes |
|---|---|---|
| Course Subscriptions | 10% | From subscription price |
| Training Requests | 10% | From agreed amount |
Earnings Calculation Examples
Example 1: Course Subscription
| Course price | 500 SAR |
| Platform fee (10%) | - 75 SAR |
| Your net earnings | 425 SAR |
Example 2: Custom Training Request
| Agreed amount | 2,000 SAR |
| Platform fee (10%) | - 300 SAR |
| Your net earnings | 1,700 SAR |
Earnings Freeze System
Earnings may be temporarily frozen to protect student rights. After the freeze period ends, they become available for withdrawal.
Freeze Periods
| Transaction Type | Freeze Period | Reason |
|---|---|---|
| Course Subscription | 5 days (refund period) | Student's right to cancel and refund |
| Section Subscription | 2 days | Shorter review period |
| Training Request | 72 hours after completion | Ensuring student satisfaction |
Automatic Release
System checks pending earnings every 72 hours and automatically releases eligible ones.
Your Guarantees as a Trainer
Payment Guarantee
Student pays upfront. Money is held in platform and won't be returned except in legitimate refund cases.
Content Protection
Your content is protected within the platform. Videos and files cannot be downloaded directly.
Fair Review System
Ratings appear transparently. You can respond to negative comments.
Data Privacy
Your personal and financial information is protected and not shared.
Transparent Statistics
See exactly who subscribed, how much they watched, and how much you earned.
Full Control
You determine prices, discounts, and course content.
Refund Policy and Its Impact on Your Earnings
When Can Students Get Refunds?
| Situation | Refund Possibility | Impact on Your Earnings |
|---|---|---|
| Within refund period (5 days) | Yes, full | Deducted from frozen balance |
| After refund period | Admin approval only | Based on admin decision |
| Student watched over 30% | Partial refund only | You keep portion of earnings |
Protection from Arbitrary Refunds
- Student cannot get refund after watching significant portion of content
- Refund requests after guarantee period need strong justification
- Admin balances between student rights and your rights
Withdrawing Earnings
How to Withdraw Your Earnings?
Ensure you have "available" (not frozen) balance
Add a payout account (bank or wallet)
Request withdrawal from earnings page
Admin reviews and approves
Transfer to your account (1-3 business days)
Payout Account Types
Bank Account
Direct transfer via IBAN
E-Wallet
Apple Pay, Google Wallet
International Remittance
For residents outside the Kingdom
Frequently Asked Questions
How much do I earn per subscription?
90% of subscription price (after any discounts). Platform takes 10%.
When can I withdraw my earnings?
After freeze period ends (5 days for courses) and waiting 30 days from first transaction.
What if student requests refund after watching entire course?
They cannot get full refund. Admin decides based on view percentage.
Do I pay taxes on my earnings?
Platform doesn't deduct taxes. You're responsible for your tax obligations in your country.
What if student doesn't attend scheduled session?
If they don't attend without prior notice, session is considered delivered and you're entitled to payment.
Can I raise my prices later?
Yes, you can adjust prices anytime. Current subscribers keep their original price.
